ISO 9001:2015 – Quality Management System

The modern management system ISO 9001 – Quality Management System is the world’s most important stand. The system in order for companies to maintain excellent process in terms of quality and standards at global level to meet customer needs enables.

Customers are becoming increasingly quality-conscious shoppers. They meet their needs up front that your business will want to know. A certified Quality Management System demonstrates your commitment to quality and customer satisfaction. Implement a quality management system, you increase customer satisfaction, the stabilizer will help improve internal processes. The risk that customer expectations are not met can reduce.

Why an organization should implement ISO 9001:2015

Without satisfied customers, an organization is in peril! To keep customers satisfied, the organization needs to meet their requirements. The ISO 9001 standard provides a tried and tested framework for taking a systematic approach to managing the organization’s processes so that they consistently turn out product that satisfies customers’ expectations.

Eight Quality Management Principles

Customer focus
Leadership
Involvement of people
Process approach
System approach
Continual Improvement
Fact based decision making
Mutually beneficial supplier relationship

ISO 9001:2015– It’s Key Benefits

Competitive advantage

ISO 9001 should be top-management led, which ensures that senior management take a strategic approach to their management systems. Our assessment and certification process ensures that the business objectives constantly feed into your processes and working practices to ensure you maximise your assets.

Improves business performance and manages business risk

ISO 9001:2015 helps your managers to raise the organization’s performance above and beyond competitors who aren’t using management systems. Certification also makes it easier to measure performance and better manage business risk.

Attracts investment, enhances brand reputation and removes barriers to trade

Certification to ISO 9001:2015 will boost your organization’s brand reputation and can be a useful promotional tool. It sends a clear message to all interested parties that this is a company committed to high standards and continual improvement.

Saves you money

Evidence shows that the financial benefits for companies that have invested in and certified their quality management systems to ISO 9001:2015 include operational efficiencies, increased sales, higher return on assets and greater profitability.

Streamlines operations and reduces waste

The assessment of your quality management system focuses on operating processes. This encourages organizations to improve the quality of products and the service provided and helps to reduces waste and customer complaints.

Encourages internal communication and raises morale

ISO 9001:2015 ensures that employees feel more involved through improved communication. Continued Assessment visits can highlight any skills shortages sooner and uncover any teamwork issues.

Increases customer satisfaction

The ‘Plan, Do, Check, Act’ structure of ISO 9001:2015 ensures that the needs of the customer are being considered and met.

TOV America Process

TOV has a unique approach of certification which complies with the requirement for bodies providing audit and certification of management system.